SERVICE POLICY

Service Policy

The wusz.org IM service is committed to the privacy and security of your information and communications. This Service Policy governs your use of the service.

  1. Purpose
  2. Our Default Privacy Policy
  3. Information We Gather or Store
  4. Legal Compliance
  5. Encryption
  6. Passwords
  7. Private Messages
  8. Chatrooms
  9. Data Backup
  10. How to Contact Us

1. Purpose

The wusz.org IM service exists primarily so that instant messaging users all around the world can have a free and open IM experience.

The service is not built to host automated bots, distributed file exchange systems, high-volume systems in general, or abusive applications. If you run such an application or you willingly interact with an application that is deemed to be counter to the aims of the service, your account might be subject to rate limits or it might be disabled completely, at the sole discretion of the admin team. Low-bandwidth helper bots are acceptable.

In addition, the service is not intended for mission-critical applications, such as customer support systems or corporate IM deployments. If you or your organization wishes to use XMPP for such applications, we strongly encourage you to run one of the many fine XMPP server implementations at your own domain rather than use the free wusz.org IM service.

Please note that the service is free. Use of this service is entirely at your own risk, and we cannot be held responsible for losses financial or otherwise that you might suffer from use of our free service.

2. Our Default Privacy Policy

Our default privacy policy is never to gather or store information about you, to log your conversations, or to engage in any other behavior that would compromise your privacy and security in any way. However, if you choose to use our services (especially the wusz.org IM service) we sometimes need to gather or store information so that you can use the relevant service (e.g., we require authentication for IM login, so we need to store your password). The following sections describe exactly what information we might gather and store.

3. Information We Gather or Store

We do not automatically gather any personal information (name, address, etc.) about you at wusz.org; the only exceptions are information that you may voluntarily submit as described below.

When you create an IM account at the wusz.org IM service, you provide a username and password. We do not gather any other personal information about you when you create an account.

When you add people to your contact list (XMPP 'roster'), that information is stored on the server so you can retrieve it whenever you log in; the roster information can contain the names or nicknames of your contacts if you assign such names in your roster. This data is never made public and is accessible only by you.

The wusz.org IM service supports an XMPP extension for storing vCard data on the server: the vcard-temp protocol. If your Jabber client also supports this feature and you choose to create a vCard (a kind of 'electronic business card'), that data will be stored on the server. Your vCard data is publicly accessible so that other people can learn more about you (i.e., retrieve your electronic business card). Please check with the developers of your preferred Jabber client software about their support for this feature.

The wusz.org IM service supports an XMPP extension for storing generic XML data on the server: the Private XML Storage protocol. If your Jabber client also supports this feature, it might store bookmarked chatrooms, client preferences, and other data on the server. However, this data is never made public and is accessible only by you. Please check with the developers of your preferred Jabber client software about their support for this feature.

The wusz.org IM service supports an XMPP extension for publishing generic XML data through the server: the Personal Eventing Protocol (a profile of the XMPP publish-subscribe technology). If your Jabber client also supports this feature and you configure your client to enable that feature, it might use the wusz.org service as a way to publish information about the tunes you listen to on your computer, your mood, and other 'rich presence' data; furthermore, this data may be temporarily stored in our database so that it can be retrieved by your contacts when they log in. This data is never made public unless you so choose, and by default is accessible only by your contacts. Please check with the developers of your preferred Jabber client software about their support for this feature.

The wusz.org IM service has the ability to log the Internet Protocol (IP) address from which XMPP clients connect to the service, and keeps logs of such information for a few days so that if necessary we can block specific IP addresses that pose a threat or cause harm to the wusz.org IM service or our network. We also reserve the right to share such blacklisted IPs with providers of other IM services on the XMPP network in order to coordinate our mutual defenses against distributed attacks.

4. Legal Compliance

Very rarely, we have received court orders requesting information about specific users of the wusz.org IM service. Although we comply with such court orders, we do require a court order (not just an informal request) before we will disclose information about any user of the wusz.org IM service. If such an order enjoins us not to disclose the request to the user about whom information is being requested, we also comply with that aspect of the order.

Under these circumstances, the only kinds of information we provide are: dates, times, and IP addresses associated with login and logout events on the wusz.org IM service. We do not provide information about messages sent or received (neither intended recipients nor message payloads), chatrooms joined, vCards requested, or other real-time XMPP exchanges (because we do not have the capability to obtain such information), nor do we provide information that is sometimes requested but inapplicable in the context of a free instant messaging service, such as telephone numbers, MAC addresses, email attachments, and payment methods.

5. Encryption

Needed! Important! Must have!

6. Passwords

Passwords are not required to access the wusz.org website.

Passwords are required to access the wusz.org IM service. Because we require encryption of all client connections, your password is not exposed to eavesdroppers.

Your account password at the wusz.org IM service is stored as hashed / encrypted form. Notice: It is a good security practice to always use a strong and unique password for each service or website that you access, and we strongly encourage you to use a strong and unique password at the wusz.org IM service as well (e.g., a password generated using a tool such as PasswordMaker).

7. Private Messages

Private messages are IMs that you send to your friends at the wusz.org service or at other XMPP-based services on the Internet. If your messages are sent through other services then it is possible that those services can log your messages, and we do not have control over those services. However, your private messages are never logged at the wusz.org service.

If you are not online when someone sends you a message, the message is stored on our server for delivery when you log in again. These 'offline messages' are not encrypted when stored on our server, but they are sent to your IM software over an encrypted connection when you log in again.

8. Chatrooms

Wusz.org hosts chatrooms at the conference.wusz.org domain. Your are free to create your own.

9. Data Backup

In order to prevent service interruptions, we back up data related to our services.

10. How to Contact Us

If you have any questions or suggestions regarding this Service Policy, please use the Form.